Definitely the worst provider we have actually ever utilized. Just just How is it possible to also promote which you have actually 4.5 stars? As Dish attempts to recruit you as a customer that is new get great service–after you signal the agreement, terrible. For instance, Dish Network smudged my billing therefore I didn’t get a bill into the mail. Thought we’d solved this final month but the exact same message that solution will be deterred in 48 hours seems on my tv today. The worst component is the client solution: I inquired for the call straight straight back since the delay time ended up being 12 moments.
Nobody ever called me right back. Then, we called and waited from the phone–spent the hour that is next wanting to the resolve the problem.
We tested Dish Network and in addition tried the “chat” online; I became 35th lined up as an everyday consumer nevertheless when We changed it I received a response within 30 seconds so I was appearing as a potential customer. Get your priorities straight Dish–word quickly gets around (as with this specific post) about how exactly bad the consumer solution is. I selected not the right provider…should have actually chosen Directv (who additionally offered free film networks for Thanksgiving week-endas a provider once my contract is up with Dish)… I don’t work for Directv but I will be selecting them!
I will be stunned by all of the negative reviews I have actually read in this conversation about Dish customer support and gratification.
I experienced been in the phone with Dish technicians on how I happened to be attempting to switch TV’s and change TV 1 to TV2 to my 722 receiver. The upshot had been I had been paying for two 722 receivers with four TV’s that I got a new Hopper, 3 Joeys, and the same package of channels for the same price. The professional whom arrived to set up (installation had been free) the brand new system had been personable, expert, and efficient. He came ab muscles day that is next I experienced decided to this new cope with Dish. I experienced DirecTV for many years and cable for several years before that. Dish has definitely been the simplest television business for me personally to deal with so far as rates problems and technical assistance. For folks who are utilising the older Dish equipment, i recommend telling Dish (and meaning it) you are likely to drop Dish and head to cable or Direct TV until you have a fresh Hopper and Joey system set up for the same cost. It struggled to obtain me. It had been to Dish’s economic advantage to keep me personally as a person, since I have would definitely drop them. Now We have a contract that is 2-year the exact same month-to-month price that I became spending prior to, but a much improved system that presents a high-quality HD image on all 4 TV’s. The 722 receivers just brought HD to 2 of y our TV’s and cable that is coaxial quality into the other two TV’s. I’d both negative and positive professionals with DirecTV and cable, therefore possibly some people whining about Dish simply had the misfortune to not ever get good assistance. The Dish specialist whom installed our system that is last was outstanding!
I’d a lot of issues w meal in july/Aug 2017 I did an end pay with my bank spacificly for dish once they wouldn’t normally accommodate me personally as an excellent spending customer yet that they had been using complete re payments for just two months ahead of the end pay We put and asked them to charge the account off and deliver me personally to collections.
Dish cares about cash no strings attached more then delighted clients.
I’ve email messages back and 4th regarding my issue about maybe perhaps not accommodating a client
they’dn’t work beside me at all reguarding a move which was unanticipated desired the cost of 100$ or maybe more even tho these were taking repayments for solution in the old target 2-3 months in a line.
The account to disconnect is going to be over 300$ after trying to get some accommodations I was ignored and only herd were sorry about your experience